Warning: A non-numeric value encountered in /usr/www/users/apliseaydm/news/wp-content/themes/Divi/functions.php on line 5760
The New ISO 9001:2015 Standard

The New ISO 9001:2015 Standard

How different is the new 2015 Quality Management Standard? The new ISO 9001:2015 version was finally released in September 2015. It has been many years in the development and review process. But finally it has arrived. The good news that the new 2015 version of the...
Delivering Consistent Customer Service

Delivering Consistent Customer Service

Why ISO 9001 Quality Management drives improved customer service To me the most important question you need to ask yourself in your business is, “why are my customers so important?” If that is the most important question and you can answer the “why” the next question...